horstCOSMOS

Service overview

Transparency & Customizability

• Overview of all robots and their status
• Management of the booked horstFX service packages for each robot system
• Management of service contracts and booked additional services

System monitoring 

• Intelligent live condition monitoring of the robot system (online)
• Logging and readout of robot data and error messages (online or offline)

Support 

• Loading of horstFX updates (online) 
• Creation of program and settings backups (online)
• Access to the ticket system for creation and tracking of service cases
• Remote access to the robot system possible through fruitcore
• Access to the comprehensive fruitcore knowledge documentation
• Access to horstACADEMY basic
• Access to horstFX web for testing and getting to know the horstFX features

Your advantages with horstCOSMOS 

Effizienz

• Permanent availability of your robot system guaranteed thanks to Predictive Maintenance 
• Creation of settings and program backups
• Loading of horstFX Updates  

Simplicity

• Easy and fast communication with fruitcore robotics
• Remote Support in case of service 
• Access to the comprehensive knowledge collection with articles on how to set up the robot yourself and how to correct errors

Transparency

• Overview of all robots and their status  
• Service transparency: overview of all booked software packages, service contracts and other services 
• Customizability: possibility to book additional service packages individually