Service and support for your automation
Reliable support at all times
We support you during all phases of your automation - from the early planning of your project through to day-to-day operation.
Always at eye level:
Our range of support packages
Benefit from feasibility analyses, help with setting up and installing automation solutions and services relating to our digital robots. In addition, take advantage of our comprehensive range of training courses and our broad partner network.
Robot-Services
Support on and with HORST
With our care packages, you do not just always receive the latest software updates. You also have access to an extended warranty on the entire robot system and a spare parts flat rate. Technical advice from qualified robot experts is as well included.
Kit-Services
Feasibility, assembly, configuration
Choose one of our ready-to-use automation modules (solution kits) and we will check the feasibility in terms of throughput and autonomy time, bearing load, process quality and more. We will be happy to help you with the assembly, cabling and configuration of your individual solution.
Training Services
Basic knowledge and in-depth training
In addition to our Academy, we offer basic online training and a variety of additional training sessions in the areas of textual programming, interfaces and security technology.
Partner Network
Assistance near by
We count on certified partners throughout Germany and Europe to ensure that you always have regional support when integrating your robot system. Benefit from our partner network's many years of experience in automation processes.